Employment type:

• Full-time

What to expect:

• Be the backbone of how our products reach our customers — you'll play a hands-on role in making sure every order is processed accurately, efficiently, and on time, as part of a fun and fast-moving team that's passionate about audio and customer experience. Fresh graduates are welcomed to apply!

General Responsibilities:

• Process and fulfil customer orders accurately and in a timely manner across our sales channels.
• Coordinate with logistics and delivery partners to ensure smooth last-mile fulfilment.
• Monitor order status and proactively flag and resolve any delays or discrepancies.
• Maintain accurate records of orders, stock movements, and fulfilment activity.
• Work closely with internal teams (sales, customer service, operations) to ensure seamless operations.
• Support continuous improvement of fulfilment processes and workflows.
• Assist in stock checks and inventory updates as needed.

Requirements:

• Detail-oriented with strong organisational and follow-through skills.
• Comfortable working in a fast-paced, hands-on operations environment.
• Good communication skills and a collaborative team player.
• Proficient in Microsoft Excel or Google Sheets.
• Self-starter with a strong sense of ownership and initiative.
• Bonus: Experience in operations or logistics.

Employment type:

• Full-time

What to expect:

• In TC, we don’t just sell products. We serve happiness. We are looking for someone who loves putting a smile on people’s faces and engaging customers. If ‘yes’ is your favourite word in the dictionary and you love going the extra mile for others, you are at the right place!

General Responsibilities:

• Build lasting relationships with our customers and serve happiness to them.
• Establish customer’s loyalty with our company.
• Engage our customers on various digital and in-person platforms.
• Assist with refunds, exchanges or troubleshooting of products.
• Provide solutions for our customers and follow up to ensure resolution.

Requirements:

• Excellent written and verbal communication skills in English.
• Ability to improvise on the spot.
• Calm and composed in any situation.
• Good time management.
• Can-do attitude and make things happen.

Bonus:

• 1 - 2 years of experience in customer service roles.

Employment type:

• Full-time

What to expect:

• Love being on the ground and connecting with people? We’re looking for someone to bring our brand to life in retail stores and build lasting relationships with our partners.

General Responsibilities:

• Conduct regular store visits to build rapport with retail staff, maintain brand presence, and identify opportunities for improvement.
• Ensure in-store visual merchandising consistently aligns with brand guidelines and delivers a premium customer experience.
• Collaborate with the Visual Experience and Retail teams to execute point-of-sale (POS) deployments and campaigns.
• Develop strong and trusted relationships with store managers and frontliners to support retail excellence.
• Empower and motivate retail staff through engaging product training sessions, refreshers, and mini workshops.
• Monitor and report on the execution of in-store promotions, visual compliance, and sales performance.

Requirements:

• Strong written and verbal communication skills in English.
• Willing and able to travel frequently for store visits in Kuala Lumpur and/or Penang.
• Excellent interpersonal and relationship-building skills.
• Ability to lead and manage projects from planning to execution, with high attention to detail.
• Proactive, resourceful, and able to think on your feet to resolve challenges.

Employment type:

• Full-Time
• Internship

What to expect:

• We are seeking a highly organised and detail-oriented Sales Administrator to support our Sales team and ensure smooth daily operations.

General Responsibilities:

• Process sales orders and ensure accurate documentation across various countries such as Thailand, Malaysia, Hong Kong and/or Singapore.
• Support ordering and deployment for store refreshes and product launches.
• Manage the end-to-end process of promotions and rebates.
• Liaise with internal teams and retail partners to ensure promotions are accurately reflected and tracked.
• Coordinate with Finance, Operations, and Customer Service teams to ensure seamless execution of sales activities.
• Support the sales team with administrative tasks.

Requirements:

• Excellent written and verbal communication skills in English.
• Strong attention to detail.
• Ability to manage multiple tasks and deadlines.
• Excellent communication and coordination skills.
• Proficient in Microsoft Excel or Google Sheets.

Employment type:

• Full-time
• Internship
• Freelance

What to expect:

• Build the future of brand experiences — you'll design across code, 3D, and AI to create digital products that are as beautiful as they are functional.

General Responsibilities:

• Design and prototype engaging digital experiences in Figma and in code (using AI tools like Claude, Codex, and Gemini).
• Build 3D experiences and models using Three.js and Blender.
• Design high-converting landing pages and digital customer journeys.
• Prototype AI-powered workflows and support chatbot/conversational UX.
• Create motion graphics, interactive content, and campaign visuals.
• Translate complex ideas into intuitive, customer-friendly experiences.
• Rapidly iterate and improve work based on performance and feedback.
• Support content, branding, and campaign production across digital channels.

Requirements:

• Strong visual and interaction design instincts with a multidisciplinary approach.
• Comfortable designing in code and experimenting with emerging AI tools.
• Experience with Figma, Three.js, and/or Blender (or strong willingness to learn).
• Systems thinker who enjoys building from scratch and solving creative problems.
• Thrives in fast-moving and self-starter environments.
• Strong communication skills and a collaborative mindset.
• Bonus: Experience with AI-assisted creative workflows.

Employment type:

• Full-time
• Internship
• Freelance

What to expect:

• We are looking for designers to create engaging and fresh designs for our brands. If you are passionate about design and have the ability to convey messages through illustrations and art, you are the person we are looking for!

General Responsibilities:

• Oversee design projects, from conception to delivery.
• Design original pieces and refine existing illustrations and infographics.
• Maintain brand consistency throughout all our design projects.
• Liaise with marketing and design teams to ensure deadlines are met.
• Stay up-to-date with industry developments and tools.

Requirements:

• Excellent written and verbal communication skills in English.
• Portfolio of completed design projects.
• Hands-on experience with design and image editing software like Photoshop and Adobe Illustrator.
• Strong aesthetic skills with the ability to combine various colors, fonts and layouts
• Attention to visual details.
• Ability to meet deadlines and collaborate with a team.
• Proven work experience as a designer or similar role.

Bonus:

• Diploma/degree in Design, Visual Arts, or relevant fields 

Employment type:

• Internship
• Freelance

What to expect:

• Turn up the volume on TC Acoustic's social media presence! You'll create compelling content and help shape the strategy behind how we show up online.

General Responsibilities:

• Plan, create, and publish engaging content across TC Acoustic's social media platforms.
• Collaborate with internal teams to ensure content is aligned with brand direction.
• Monitor and track social media KPIs (reach, engagement, follower growth, etc.) and compile regular performance reports.
• Analyse content performance and derive insights to inform future content strategy.
• Support the ideation and execution of social media campaigns and product launches.
• Stay up-to-date with social media trends, platform updates, and industry developments.

Requirements:

• Passionate about social media and content creation with a good eye for aesthetics.
• Familiar with social media platforms (e.g. Instagram, TikTok) and content creation tools.
• Strong written communication skills in English.
• Organised, self-motivated, and able to manage multiple content timelines.
• Comfortable working in a fast-paced, collaborative environment.