The set needs a firmware update to address an auto shutdown issue which has been bugging customers. Have called TC Acoustic Helpdesk for assistance and was told a technician will call me back. Until now have not received a single call from anybody. Hope your customer service could be better improved, especially for your valued customers who had already purchased a number of products from you.
I’m really impress with the service provided by your guys in Wheelock, they are well trained in product specification and has many experience in guiding for installation.
Sonos is a good brand. But Roam 2 is just an okey speaker with nothing to be proud much. Clarity is good, but overall sound is just okey. Airplay with quitch glitchy..sometimes cannot detect. But bluetooth connection is solid.
