Bought the Ace together with the Arc and Sub, and the sound experience is absolutely astounding. Great soundstage with deep bass. Great for literally all the different genres of music that I listen to -- jazz, pop, rock, reggae, classical.
The only challenge I faced was when I was pairing it with my system through the app.
Bought Era 100 as an audio speaker for my computer in my room. Sleek design with impressive sound. I find the speaker delivers balanced audio for both music listening and movie viewing. What’s good, it seamlessly integrated my streaming services, love the versatility of my listening experience. Overall, the Era 100 offers value for money and exceptional performance. Definitely a top choice for audiophiles and casual listeners like myself.
The set needs a firmware update to address an auto shutdown issue which has been bugging customers. Have called TC Acoustic Helpdesk for assistance and was told a technician will call me back. Until now have not received a single call from anybody. Hope your customer service could be better improved, especially for your valued customers who had already purchased a number of products from you.